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Privacy Policy

Privacy Policy Last updated: June 10, 2026.

Introduction Kit Vault ("we", "us", "our") operates an online store that sells collectible and premium football jerseys and soccer kits. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website or make a purchase. By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are, Kit Vault is an online store based in South Africa. We focus on premium and collectible football jerseys and soccer kits, serving local football fans, collectors, and teams.If you have any questions about this policy or your data, you can contact us at Email: kitvaultsa@gmail.com

Country: South Africa

 

Information we collectWe collect different types of information depending on how you interact with our site. Information you provide to us When you: Create an account or become a member- Place an order- Subscribe to our newsletter or marketing emails- Contact us via email or forms on the siteYou may provide:- Name and surname- Email address- Phone number- Billing and shipping address- Payment-related details (handled securely by our payment providers)- Order history and preferences- Any other information you choose to share with us. Information collected automatically when you visit our site, we may automatically collect:

 

IP address- Device and browser type- Pages viewed and time spent on pages- Clicks, scrolls and other site interactions- Referring website or sourceWe use this information to improve our site, understand how visitors use it, and help keep it secure.3.3 Cookies and similar technologiesWe use cookies and similar technologies to:- Keep you signed in- Remember your cart and preferences- Analyze site traffic and performance- Support marketing and advertising campaignsYou can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work properly.4. How we use your informationWe use your personal information to:- Process and deliver your orders- Manage your account and membership- Communicate with you about your orders, deliveries and support requests- Send you marketing messages (if you have agreed or where allowed by law)- Show you relevant offers, products and content- Improve and personalize our website, products and services- Prevent fraud, protect our store and comply with legal obligations5. Legal bases for processing (for users in the EEA/UK)If you are in the European Economic Area (EEA) or the UK, we process your personal data based on one or more of the following legal bases:- Performance of a contract (for example, to process your order)- Compliance with a legal obligation- Our legitimate interests (for example, to improve our services, prevent fraud, or run our business)- Your consent (for example, for certain marketing activities or cookies)6. How we share your informationWe do not sell your personal information. We may share your information with:- Service providers who help us run our store (such as payment processors, shipping and delivery partners, email and marketing tools, analytics providers, and hosting providers)- Professional advisers (such as lawyers, accountants or auditors) where needed- Authorities or regulators when required by law or to protect our rights, our customers or others- Other parties in connection with a business transaction (such as a merger, acquisition or sale of assets), where permitted by lawThese third parties are only allowed to use your information to provide services to us and must protect it.7. International transfersOur store and some of our service providers may be located outside your country. When we transfer your personal information internationally, we take steps to ensure it is protected in line with applicable data protection laws.8. How we protect your informationWe use reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.9. How long we keep your informationWe keep your personal information only for as long as needed to:- Provide our services and run our store- Comply with legal, tax and accounting obligations- Resolve disputes and enforce our agreementsWhen we no longer need your information, we will delete it or anonymize it.10. Your rightsDepending on your location, you may have some or all of the following rights over your personal information:- Access: to ask for a copy of the personal information we hold about you- Correction: to ask us to correct inaccurate or incomplete information- Deletion: to ask us to delete your information in certain situations- Restriction: to ask us to limit how we use your information in certain situations- Objection: to object to certain types of processing, including direct marketing- Data portability: to ask for your information in a structured, commonly used and machine-readable format, and to have it transferred to another organization where technically possible- Withdraw consent: where we rely on your consent, you can withdraw it at any timeTo exercise your rights, please contact us at kitvaultsa@gmail.com. We may need to verify your identity before responding.11. Marketing communicationsIf you sign up to receive updates, offers or newsletters, we will use your contact details to send you marketing messages about Kit Vault, our products, promotions and community activities.You can opt out of marketing at any time by:- Clicking the "unsubscribe" link in our emails; or- Contacting us at kitvaultsa@gmail.comEven if you opt out of marketing, we may still send you non-marketing messages, such as order confirmations and important service updates.12. Third-party services and linksOur site may contain links to other websites or services that we do not control. This Privacy Policy does not apply to those third-party sites. We recommend that you read their privacy policies before providing any personal information.13. Children’s privacyOur site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.14. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page regularly to stay informed.15. Contact usIf you have any questions, concerns or requests about this Privacy Policy or how we handle your personal information, you can contact us at:Kit VaultEmail: kitvaultsa@gmail.comCountry: South Africa

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